Support

If you are facing any issue while using StoryDownloader.in, we are here to help.

How to contact us

For all support, legal, privacy, and compliance queries, email us at: support@storydownloader.in

Include this for faster help

• Full story/share URL (if available)
• Your device and browser version
• Time of issue and screenshot (if possible)
• Exact error message shown (if any)

Common troubleshooting

• Ensure the URL points to public content, not a private account.
• Check if the story has expired; expired stories are unavailable.
• Copy-paste the URL again; incomplete URLs can fail.
• Clear browser cache or test with a different browser.

Copyright or misuse reports

If you believe the service is being misused, send a detailed complaint to support email. Where required, we may review logs, restrict access, or take appropriate handling actions.

Important note

StoryDownloader.in provides a technical utility only and is not responsible for user misuse. Please review the Terms & Conditions and Privacy Policy before use.